NetSuite Administrator - Functional

The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is seeking a NetSuite Administrator to join the IT team! 

The NetSuite Administrator is responsible for supporting, maintaining, and improving the NetSuite ERP platform to help ensure seamless business operations. This role involves working closely with our Financial Services team, Controllers Office, and other cross-functional teams to understand business needs, assist with system enhancements, support end users, and maintain system integrity, security, and performance. The NetSuite Administrator will contribute functional and technical knowledge, including a solid understanding of accounting concepts, to help improve processes and support effective use of NetSuite across the organization.

Please note: We are open to hiring for this position to work remotely, with periodic travel to Madison expected throughout the year.  Remote candidates must reside in one of the following states to be considered: Arizona, Colorado, Illinois, Iowa,  Nebraska, New Mexico, New York, Texas, or Wisconsin.

Who is WFAA?
The Wisconsin Foundation and Alumni Association is a private, nonprofit corporation that encourages individuals and organizations to make gifts to the university and to connect with the UW. In 2014, the UW Foundation merged with the Wisconsin Alumni Association® to better serve a growing population of UW alumni and donors. We believe that private support grows out of good relationships between campus leaders, faculty, and program staff who need support, and the alumni and friends who want to invest in UW–Madison. We provide important engagement opportunities to link UW–Madison alumni to each other and to their alma mater, building a strong community of Badgers.

Diversity and Inclusion:

Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive.  

NetSuite Administration

• Participate in the daily administration, maintenance, and support of the NetSuite platform, including user access, roles, permissions, and security controls.
• Support NetSuite implementation projects, upgrades, integrations, and customizations to meet business objectives.
• Develop, test, and deploy workflows, scripts, dashboards, reports, and saved searches to optimize business processes.
• Collaborate with stakeholders to gather requirements, troubleshoot issues, and deliver solutions that improve operational efficiency.
• Monitor system performance, proactively identify potential issues, and implement best practices for system optimization.
• Train and support end users, create documentation, and promote adoption of NetSuite features.
• Manage third-party integrations and coordinate with vendors for system enhancements or troubleshooting.
• Ensure compliance with internal policies and external regulations regarding data security and privacy.
• Stay current with NetSuite updates, new features, and industry trends to recommend practical system improvements.
• Stay current with financial policy, methods and other tools.
• Share knowledge with team members, financial staff, and IT staff to support effective system use and issue resolution.

Partnership with Finance

• Work closely with Finance and Accounting teams to conduct data analysis, understand and implement reporting needs, develop custom workflows and dashboards, etc.
• Leverage knowledge of financial operations and financial systems to assist in the implementation of best practices and process improvement.
• Work with other team members to develop and maintain training and onboarding materials for staff.
• Collaborate with subject matter experts to develop, maintain and execute automated test scripts to reduce manual labor.

Required Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field or equivalent experience.
• NetSuite Administrator or SuiteFoundation certification.
• 2+ years of experience administering or supporting NetSuite ERP in a business environment.
• 1+ year of experience working with finance or accounting teams to understand and support business requirements.
• Working knowledge of NetSuite modules such as Financials, CRM, Inventory, Order Management, or related functionality.
• Working knowledge of general accounting principles such as general ledger, accounts payable, and related financial processes.
• Experience supporting NetSuite integrations, API-based processes, or third-party applications preferred.

Other Qualifications:

• Ability to support projects, prioritize tasks, and deliver results in a fast-paced environment.
• Excellent analytical, problem-solving, and communication skills.
• Ability to translate business requirements into technical solutions.
• Experience with data migration, system configuration, and user training.
• Ability to work collaboratively with 3^rd party system vendors.
• Experience supporting process automation and workflow development within NetSuite.
• Strong attention to detail and commitment to system integrity.
• Familiarity with other ERP systems and cloud-based applications.
• Advanced Excel skills and reporting capabilities.
• Experience using AI platforms to enhance or automate processes and work streams.
• Experience participating in small to medium sized work efforts.

At WFAA, we are dedicated to creating an inspiring, creative, and respectful work environment for our employees. We offer competitive pay and an outstanding benefits program, including a generous 10% 401k contribution after just one year of service! Join us and be part of a team that values your growth and well-being. Click here to learn more about our employee benefits! 

*The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association (advanceuw.org) is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.