The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is recruiting for a Infrastructure Engineer to join our Technical Services & Support Team. As an Infrastructure Engineer II, you are responsible for the magic that occurs at the Infrastructure layer of IT. The foundation of technology that this role supports is critical to the Wisconsin Foundation and Alumni Association!
You are the go-to person for supporting and managing infrastructure that includes data/voice networking, server, storage, security, and a variety of core applications. Your area of expertise include supporting Cisco VoIP technologies, collaboration tools and cloud storage solutions. You work on a team whose day fills up with a variety of troubleshooting and solving technical challenges.
In this role, you take on more of the complex technical challenges, are involved in leading and/or participating on project initiatives that expand our technology portfolio and services, and are a key participant in the management of our security framework. Our customers are important to us. You are passionate about serving customers and providing a great user experience. You are accountable for what you do and are willing to take personal ownership of your work. Your organizational and prioritization skills allow you to adjust to rapidly changing priorities. Self-driven to learn and stay abreast of technological trends, you bring value to the team through your ideas and recommendations. You have outstanding verbal and written communication skills that allow you to relate to both technical and non-technical audiences
Customer Service and Support
Infrastructure Administration and Engineering
WFAA is committed to provide our employees with an environment that is inspiring, creative and respectful. We offer competitive pay and an excellent benefits program, which includes a 10% 401k contribution after 1 year of service!
Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive.
The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (advanceuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.