The Wisconsin Foundation and Alumni Association (WFAA)*, the private fundraising and alumni relations organization for UW-Madison, is recruiting for a Desktop Engineer to join our Technical Services & Support Team. As a Desktop Engineer, you are the face of IT at Wisconsin Foundation and Alumni Association! Our customers are important to us. You are passionate about serving customers and providing a great user experience. You have outstanding verbal and written communication skills that allow you to relate to both technical and non-technical audiences.
In this role, you take on more of the complex technical challenges, are involved in leading project initiatives, and play a critical role in the management of our security framework for endpoint protection, participate in security incident investigations and the collection and processing of forensic evidence. In addition, you are involved in administrating various tools that help with securing our technologies, workflow management, patch management, and deployment services.
You are accountable for what you do and are willing to take personal ownership of your work. You demonstrate strong organizational and prioritization skills that allow you to adjust to rapidly changing priorities. Self-driven to learn and stay abreast of technological trends, you bring value to the team through your ideas and recommendations
Customer Service and Support
Endpoint Administration and Engineering
WFAA is committed to provide our employees with an environment that is inspiring, creative and respectful. We offer competitive pay and an excellent benefits program, which includes a 10% 401k contribution after 1 year of service!
Just as the university community benefits from differing viewpoints, perspectives, and experiences, inclusion and diversity are imperative for the success of our mission. WFAA values people and the differences that they bring to the organization, and creates an environment in which all staff members and constituents feel respected and have opportunities to thrive.
The Wisconsin Foundation and Alumni Association is an Equal Opportunity Employer *The Wisconsin Foundation and Alumni Association is the “doing business as” name of the merged organization comprising the University of Wisconsin Foundation (supportuw.org) and the Wisconsin Alumni Association (uwalumni.com). Its legal corporate name is registered as the University of Wisconsin Foundation.